Frequently Asked Questions

We hope to help answer any questions you have about our service.

What if I am in extreme pain?

If you are in extreme pain, call 911 or seek immediate treatment from a trained medical professional.

How do you select your Providers?

We primarily select providers on our site by looking at their patient reviews across numerous review sites (Healthgrades, ZocDoc, Vitals, Google Reviews, Yelp, etc.). After selecting providers with above-average reviews, we individually research each doctor to make sure they have a professional web presence and other qualities that our patient users find desirable.

What if I don't Know what type of Providers to choose?

That's okay! In the next couple months, we will be rolling out a technology that collects your information and directs you towards the correct provider given the potential condition you have, how you have tried to treat that condition in the past, and your preferences. If you are experiencing acute or debilitating pain, or if you have concerns about the severity of your pain, contact a medical professional as soon as possible. A trained medical professional can help direct you towards the correct doctor.

Is sway affiliated with the Providers on your site?

At this time, no. Sway is a third-party entity that aggregates provider information in specific geographic locations.

Are you going to add more doctors?

Yes. We are working on building a large network of providers across numerous specialties. We will be starting in Atlanta and expanding to other cities across the U.S. in coming months.